This article is for current or previous users of the MemphisWeather.net (MWN) mobile app who had access to StormWatch+ (SW+) Alerts in that app and now wish to use their existing account for SW+ Alerts in the StormWatch+ app.
The benefits are maintaining the same account credentials, and in some cases, your previous settings. Follow these steps to transition:
- You will need to know the email address and password associated with your StormWatch+ account in the MWN app. (This is not necessarily your Apple ID or Play Store account.) If you need to reset your password, click here.
- Download the StormWatch+ app from your app store. Look for this icon:
- Launch StormWatch+, allowing all permissions requested, and walk through the app education steps to learn about the app.
- Tap the SW+ Alerts banner (shown below) under Current Conditions and select a subscription type (monthly or annual). All new users to Alerts in the StormWatch+ app will need a subscription to receive alerts.
- Agree to the Disclaimer and complete your subscription purchase. You should see "You're all set. Purchase was successful."
- Once the subscription is processed, you will be given the option to login to an existing account or create a new one. Select the first option to Login (as shown).
- Enter your original credentials from the MWN app (email and password are case-sensitive). Allow all permissions (including, for Android users, granting access to Do Not Disturb settings for the StormWatch+ app).
- Tap the Settings button on the Active Alerts panel. In Alert Settings, check to see if your locations and other settings have carried over. If not, add locations and alert types and quiet time as desired.
- You may also want to send a Test Notification in Settings to confirm that your app is setup properly to deliver alerts. (NOTE: you will hear the "wake-me-up" audio sound, so be prepared!)
- Close Alert Settings, returning you back to the main screen of the app. You're all set!
Since the MWN app has been retired, you may delete that app and you will receive alerts from StormWatch+ going forward.
Please reach out to us via the Contact Support button in the app menu in the upper left of the main screen if you have any questions or run into issues. Thank you for continuing to support Cirrus Weather Solutions and StormWatch+!
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